JamesThorburn

I’m getting rather fed up of this being the only thing I post about, but in order to post I have to use the internet which diverts my attention back to this subject. Perhaps tomorrow I’ll log in over 3G on my phone and I’ll be able to write about something else instead.

Anyway I’ll keep it short.

Don’t fall for Virgin Medias slick advertising, they are a terrible ISP selling a  product that makes a mockery of the term broadband.

That is all.

Yep, a mere hour ago Virgin Media was returning pings in the 800ms region.

Now though its done something incredible!

Yep we’ve breached the 1 second mark now. Download and upload speeds have also managed to drop which is impressive given that they were already what experts would describe as ‘not very good’.

But wait, 10 minutes later and we have a break through!

“My word”, I gasped, “Thats almost a respectable internet connection”, forgetting that it was no longer 2002. Ok so its pretty far off advertised the 8Mbit but its a start.

Lets run another test just to confirm…

 Never mind, it was fun while it lasted I guess.

I started this posting adventure at around about 8:55pm, by loading up Speedtest.

I should have figured things weren’t going to end well when the page took until 8:58pm to load the testing applet and until 9:03pm to complete the test.

This is beyond a joke.

To even get to the content management system to make this post took another 10 minutes. I accessed WordPress directly rather than going through my websites frontpage to save time, but clicking items in the WYSIWYG editor leads to a nice long pause as it loads information from the server.

Put simply for anyone thinking about choosing Virgin Media as their internet provider and doing a little research into the company, don’t. They can’t, or at very least aren’t willing to, solve these problems and will charge you 25p a minute to tell you as such.

This isn’t just some geek complaining because his connection isn’t absolutely perfect, its someone complaining because to load his own service providers webpage in the (pointless) attempt to register a complaint with the online technical support (which isn’t working) has taken over 5 minutes.

So in conclussion 6 months of Virgin Media ADSL has been absolutely hateful, for any potential customers I would suggest you go with almost anyone else, BT, Plusnet, UKFSN, hell use carrier pigeon, just not these crooks.

Things had been improving, pings were down into the 50 – 100ms range and while throughput wasn’t fantastic at around 2.5Mbps it was better than it had been.

Clearly today is not a good day.